To do analysis and produce reports by yourself

Departments Administration, Finance, and Management Control:

• Revenue.
• Costs.
• Margins.
• Cash-flow.
• Treasury.
• Credit management.
• Costing models.
• P&L (company, by product, by customer etc.).
• Planning, budgeting and forecasting.
• Indicators and benchmarks (KPI).

Departments Marketing, Sales e CRM/Customer Service:

• Products/Services (volumes, value, contribution margins).
• Geographical areas (Nielsen areas, regions, provinces, towns).
• Channels/sales networks (direct, in direct etc.).
• Marketing campaigns (redemption).
• Promotions.
• Sales by customer (RFM, margins per customer etc.).
• Levels of customer satisfaction (CSI).
• Levels of customer service (SLA).