|
The potential of Contact+
Voice over IP telephone,
integrateable with Sysman
CRM Contact Pro and Vision
Desk software, is much more
powerful than those of a
common IP switch. Contact+
is the turnkey solution for
Telemarketing operations,
Help Desks and, in general,
for integrating key
in-company Business
Intelligence communications
channels.
Dynamic management of local
and remote operators with
any number of land or mobile
lines, and a powerful Linux
platform Voice over IP
processor providing top
performance and
cost-effectiveness: these
are only some of the
benefits which make Contact+
the ideal solution for all
businesses who are looking
for ways to drastically cut
telephone service and
infrastructure costs.
Nowadays, creating a high
quality service VoIP
telephone network means
ensuring a great competitive
edge. Low costs,
state-of-theart functions
for managing high call
traffic volumes, possibility
of delocalizing operators:
it is no secret that
Contact+ telephone
processors are a unique
opportunity for winning over
even your most qualified
competitors. Contact+
integrates all the
nextgeneration functionality
of a PBX, including IVR, ACD,
CDR, LCR, Voicemail, unified
messages, teleconferencing,
full multi-site call
plans, differentiated called
methods, and automatic call
routing to the lowest cost
IP telephone providers (with
dynamic Dial Plan, according
to the uploaded price lists
and fees).
The Contact+ platforms can
manage up to 120 calls at
any given time. You can
integrate the cutting-edge
functions offered by
Sysman’s Telemarketing and
Help Desk platforms (Contact
Pro and Vision Desk) in your
infrastructure to automate
calling and answering, in
addition to providing
centralised management of
all contact information.
Furthermore, the ProDialer
module can automatically
generate a vast number of
calls per second (taking the
numbers from the Contact Pro
Campaign Manager, from an
external database or from
specifically created
customised lists), passing
only personally answered
calls through to the
operator. The system
recognizes busy tones,
answering machines and
automatic answering services
and can therefore optimize
your Outbound Telemarketing
campaigns.
Contact+ platforms are the
ideal, cost-effective
solutions for managing high
call volumes on Voice Over
IP and traditional lines,
with a number of
state-of-the-art functions
which you simply just cannot
get from other systems. |
Contact+
